FAQ

 

Below are some questions you may have.

If you have a question we have not covered.  Please send us an email or give us a call.

I made a purchase, now what?

Within a few minutes of your purchase, you will receive 3 emails. Please check you spam and junk folders.

1- Your order confirmation
2- Your login information to start learning
3- Your purchase receipt

Why do I need to create an account to make a purchase?

BC Housing will not accept a program more than once for CPD credits.  By creating an account our system will not let you buy the same program twice. 

Why do I have to create another login to access the programs I purchased? 

To ensure the best exprience possible, the delivery of the programs you selected are in a separate system.  You can use the same user name and password for both systems, if you so choose. 

How do I access the training programs I purchased?

We sent you an email with all your login information, it may have landed your Junk or Spam folder.  Please check there.

You can also access your programs thru this link CLICK HERE.

 I bought a voucher, how do I use it?

Simply insert the voucher number you received via email in the "Discount Code" area of the order form, when you are ready to finalize your purchase.

I still have questions?

Our sales and support teams are here for you. Send us an email: support@homebuildercpd.com or call use at 1-866-540-6982  Ext 211